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Terms and Conditions | Fir Tree Lodge
Terms and Conditions
Facilities
  • The Facilities at Firtree Lodge both inside and out are for the sole use of paying guests.
  • This is a maximum of 5 persons plus a travel cot. We reserve the right to refuse occupancy if the numbers exceed this. Your booking will then be deemed cancelled with full loss of payment including your Security deposit.
  • We do not accept Stag or Hen Parties.
Arrival and Departure
  • Check in is after 15.00
  • Check out is before 10.00.
  • Early checkin and Late checkout will be charged at £30 per hour or part thereof unless previously agreed with the owners.
Hot Tub
  • The Hot Tub is a luxury item for adults.
  • It is not recommended that children use the Hot Tub.
  • It is not a paddling pool.
  • All guests using the hot tub are required to shower before and after use
  • Do Not adjust the Temperature.
  • We will not be held responsible for any illness or injury from using the hot tub
  • The lid must be left closed when not in use.
  • At the end of the day add 4 teaspoons of the chlorine granules provided.

If the Hot tub is found to be in an unsatisfactory condition after your departure your security deposit will be withheld, as to drain down refill and re-heat is costly and time consuming.

Pets
  • Do Not allow Pets on the furniture or Beds.
  • Please Clean up after your Pet.
  • Pets must be supervised at all times.
  • First pet free, additional pets will be charged at £25 per pet per stay
Smoking and BBQs
  • Smoking and BBQs are only permitted on the lawned or gravelled areas.
Security Deposit
  • A £100 refundable security deposit is required for every break
The security deposit will be refunded if you do not damage the lodge or its contents or facilities (either inside or out), and do not exceed the maximum occupancy. If damages are found you will be liable for these and will forfeit your deposit. You will be liable for any further damage costs to the lodge and its facilities.

 

Cancellation Policy

 

If you need to cancel your break for any reason we will re-advertise your dates and if sold you will receive a refund minus any costs incurred. If the dates do not re-sell we reserve the right to withhold any monies paid. Depending on the length of time before your break we May offer to move your break to another suitable same priced date. 

 

                                 We Hope You Enjoy Your Stay

Address

Fir Tree Lodge,
Barras,
Kirkby Stephen,
Cumbria
CA17 4JD
07712350342 or 07810 680984
info@hottublodge.com

Terms and Conditions

 

Contact us